The Insight and Market Research Manager will be responsible for ensuring that insight sits at the heart of Resuscitation Council UK’s decision making, product development and public facing activities.
Whether we are developing new courses for health and social care professionals, encouraging members of the public to learn CPR or educating professionals and people about the Recommended Summary Plan for Emergency Care and Treatment (ReSPECT) process, it’s important we understand our customers’ needs and people’s motivators and barriers, when developing our products, services and campaigns.
It’s also crucial that we have a good understanding of what motivates the thousands of instructors we rely on to deliver RCUK-accredited resuscitation courses across the UK, how we can strengthen our relationship with them and ensure we achieve increased diversity among our instructor base.
As it’s vitally important that our products and public facing activities resonate with professionals and wider Society as a whole, we’re looking for someone who will champion insight, and our work being representative and inclusive.
This role, which is new to the organisation, will sit within the organisation’s growing engagement and influencing team of six people. The postholder will report to the Director of Engagement and Influencing.
We are committed to flexible approaches to working. We have a strong commitment to inclusion and diversity and will provide reasonable adjustments internally and support Access to Work applications if you require this.
Download the application pack to learn more about the role.