Resuscitation Council (UK)

Privacy

Privacy policy

This privacy policy explains how and why we collect your personal data, how we use it and how we keep it secure. We may change this policy so we recommend you check this page occasionally to make sure you are aware of any changes.

Any questions about this policy and our privacy practices should be sent by email to enquiries@resus.org.uk.

Who are we?

The Resuscitation Council (UK) is a registered charity no.1168914. We exist to promote high-quality, scientific, resuscitation guidelines that are applicable to everybody, and to contribute to saving life through education, training, research and collaboration.

We achieve this by:
  • Developing guidelines, standards and educational materials for resuscitation
  • Influencing resuscitation policy and practice by maintaining standards
  • Supporting research into resuscitation
  • Building the resuscitation community to foster good working relations between all involved in resuscitation
  • Capturing and putting evidence into practice.

How do we collect information from you?

We collect information when you:
  • are added to a course faculty or candidate list
  • become a member
  • subscribe to our newsletter
  • purchase from our shop
  • register to play Lifesaver
  • register to access the ReSPECT learning app
  • register to access the ReSPECT hub
  • are added to the ReSPECT implementation network
  • register to apply for a research and development grant
  • register as a course centre administrator
  • register for an RC (UK) event
  • are added to the Generic Instructor Course Virtual Learning Environment
  • register to access Immediate Life Support learning materials.

What type of information do we collect from you?

The personal information we collect may include your name, address, email address, IP address, and information regarding what content is accessed and when. Personal information on the Learning Management System is stored on your profile page and can be amended at any time by you.

How do we use your information?

Personal information will be used for the purposes outlined at the time of collection or registration in accordance with the preferences you express.

Who has access to your information?

The processing of personal information may require sharing the information with employees, contractors and professional advisers of the RC (UK).

We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.

Third Party Service Providers working on behalf of RC (UK): We may pass your information to our third party service providers, subcontractors and other associated organisations for the purposes of completing tasks and providing services. When we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes.

Access to your information and correction

You have the right to make a written request for a copy of the information that we hold about you. If you would like a copy of some or all of your personal information please contact us.

You can also write to us at:
The Resuscitation Council (UK)    
5th Floor     
Tavistock House North    
Tavistock Square     
London    
WC1H 9HR

You are able to view and update your personal information at any time by logging on to your profile page on the Learning Management System.

We want to make sure that your information is accurate and up to date and are very happy to remove or amend any information that you think is inaccurate.

Verification, updating or an amendment of personal data will take place within 30 days of receipt of your request. If subsequently you make a data protection instruction to the RC (UK) which contradicts a previous instruction (or instructions), then the RC (UK) will follow your most recent instruction.

Security

When you give us personal information, we take steps to ensure that it is treated securely. We use industry standard encryption for your transactions with us. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.

Credit Card information is not held by the RC (UK) at any time, all payment information is handled by an accredited payment provider.

Use of ‘cookies’

The Resuscitation Council (UK) websites use cookies. A 'cookie' is a small piece of data that is stored on your computer’s hard drive by a website. They collect statistical data about your browsing actions and patterns but do not identify you as an individual.
 
The RC (UK) websites use Google Analytics, a web analytics service provided by Google Inc. (Google). Google Analytics uses cookies to help the website analyse how people use the website. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for the RC (UK) and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

The RC (UK) also uses cookies in its email communications to personalise the email and track whether the mail has been opened or read and whether the recipient has used any website links contained in the email communication. This allows us to monitor and improve our email communications and website.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of the RC (UK) websites.

Links to other websites

The RC (UK) websites may contain links to other websites run by other organisations. The RC (UK) is not responsible for the privacy guidance on third party websites even if you access these using links from our website. The RC (UK) recommends that you read the privacy guidance on other websites before registering any personal data.

Updated 16 April 2018

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